Publication: أثر تأهيل الموارد البشرية في تنمية الخدمة السياحية
Date
2024-06-10
Nom de la revue
ISSN de la revue
Titre du volume
Éditeur
Unversity center Ali kafi of tindouf
Résumé
The abstract:
This study aims to investigate the role of human resource development in the
development of tourism services, through reviewing theoretical literature related to
human resource management and development, as well as tourism services and methods
of their development. This is achieved by conducting a field study at the National Public
Museum in the state of Setif using a questionnaire and analyzing the results with
SPSS25 software. The study relies on a descriptive-analytical approach to extract the
results, and it concludes that enhancing tourism services requires a qualified workforce.
Moreover, it emphasizes that the human element is essential for marketing tourism
services and contributes to revitalizing the tourism sector in general, particularly in
Algeria.
Description
The abstract:
This study aims to investigate the role of human resource development in the
development of tourism services, through reviewing theoretical literature related to
human resource management and development, as well as tourism services and methods
of their development. This is achieved by conducting a field study at the National Public
Museum in the state of Setif using a questionnaire and analyzing the results with
SPSS25 software. The study relies on a descriptive-analytical approach to extract the
results, and it concludes that enhancing tourism services requires a qualified workforce.
Moreover, it emphasizes that the human element is essential for marketing tourism
services and contributes to revitalizing the tourism sector in general, particularly in
Algeria.
Mots-clés
Human Resource Management, Human Resource Development, Tourism, Tourism Service, Tourism Sector Development